Last updated: June 3, 2026
This Privacy Policy explains how IndianIPTV collects, uses, stores, and protects information when you browse our website, contact our support team, purchase a subscription, or use our service on supported devices.
Information we collect
We may collect information you provide directly, including your name, email address, phone number, billing details, device type, preferred language, and any setup or support information you choose to share with us. If you contact us by email, WhatsApp, live chat, or a website form, we may keep a copy of that conversation to respond properly and improve future support.
We may also collect limited technical information such as IP address, browser type, approximate location, referring page, and website usage events. This helps us maintain security, improve page performance, and understand which setup guides or pricing pages are most useful to visitors.
How we use your information
We use your information to activate subscriptions, deliver setup credentials, respond to support requests, manage billing, communicate important service updates, prevent abuse, and improve the quality of our website and customer experience. We may also use contact information to send essential transactional messages, including account activation details, renewal reminders, or important service notices.
If you join a newsletter or marketing list, we may occasionally send product updates, service announcements, promotional pricing, or viewing tips. You can opt out of non-essential marketing communications at any time by following the unsubscribe instructions in the message or by contacting support.
Payments and billing
IndianIPTV does not intentionally store full payment card numbers on its public website. Payment details may be processed through trusted third-party payment providers, gateways, or invoicing tools used to complete subscription purchases. Those providers maintain their own privacy and security obligations for the payment data they process.
We may retain billing history, transaction references, subscription term details, and customer service records needed for bookkeeping, fraud prevention, compliance, or dispute resolution.
Sharing information with third parties
We do not sell your personal information to data brokers. We may share limited information with service providers who help us operate the website, process payments, deliver forms, provide messaging support, prevent fraud, or maintain infrastructure. Those providers are only expected to use information to perform the services we request from them.
We may also disclose information if required by law, court order, lawful government request, or when reasonably necessary to protect our rights, customers, staff, or systems.
Cookies and analytics
Our website may use cookies, local storage, and similar technologies to remember preferences such as theme settings, measure site usage, and improve the browsing experience. Some third-party embedded tools or hosted forms may also set their own cookies based on how you interact with those features.
Most browsers let you control or disable cookies, but doing so may affect how some parts of the site behave.
Data retention and security
We retain information only for as long as reasonably necessary to operate the service, support customers, complete transactions, satisfy legal obligations, resolve disputes, and enforce our terms. We use practical administrative, technical, and organizational safeguards designed to reduce unauthorized access, misuse, or accidental loss of customer information.
No internet transmission or storage method is completely risk-free, so we cannot guarantee absolute security. Customers should also protect their own email accounts, messaging apps, and device access.
Your choices and rights
You may request access to, correction of, or deletion of personal information we hold about you, subject to legal, operational, billing, security, or dispute-related limitations. You may also ask us to stop non-essential marketing communications or update inaccurate account details.
To make a privacy-related request, contact us at [email protected] or via our support channels described on the Contact page.
Children and updates to this policy
Our service and website are intended for adults or for use under adult supervision. We do not knowingly market paid subscription services directly to children. If you believe a child has provided personal information to us without proper consent, please contact us so we can review the request.
We may update this Privacy Policy from time to time to reflect service changes, legal requirements, or operational improvements. The updated version will take effect when posted on this page.